Privacy Policy

Introduction

At Luminary, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or engage with our arcade game development services.

We believe in transparency and want you to understand what data we collect and why. This policy outlines your rights regarding your personal information and how you can exercise those rights.

Information We Collect

Information You Provide Directly

When you interact with our website or contact us, you may choose to provide:

Name and contact information when you fill out our contact forms
Email address for communication purposes
Project details and requirements you share with us
Any other information you voluntarily submit

Information Collected Automatically

When you visit our website, certain information may be collected automatically:

IP address and geographic location
Browser type and version
Device information and operating system
Pages visited and time spent on our website
Referral source (how you arrived at our website)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. For detailed information about our use of cookies, please refer to our Cookie Policy.

How We Use Your Information

We use the information we collect for the following purposes:

Communication and Service Delivery

To respond to your inquiries, provide information about our services, and communicate with you about potential projects or collaborations.

Website Improvement

To analyze how visitors use our website, identify areas for improvement, and enhance the overall user experience.

Marketing and Promotional Activities

To send you information about our services, projects, and industry insights that may be relevant to you, with your consent where required.

Analytics and Research

To understand visitor behavior, preferences, and trends to help us develop better services and content.

Legal Compliance

To comply with applicable laws, regulations, and legal processes, and to protect our legal rights and interests.

Legal Basis for Data Processing

We process your personal data based on the following legal grounds:

Consent: When you provide explicit consent for specific processing activities
Contractual Necessity: When processing is necessary to fulfill a contract or service agreement
Legitimate Interests: When necessary for our legitimate business interests, provided they don't override your rights
Legal Obligation: When required to comply with applicable laws and regulations

Data Sharing and Third Parties

We may share your information with third parties in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us with website hosting, analytics, email communications, and other operational activities. These providers are contractually obligated to protect your data and use it only for the purposes we specify.

Analytics Partners

We use analytics services such as Google Analytics to understand website usage patterns. These services collect information about your browsing behavior across websites.

Legal Requirements

We may disclose your information if required by law, legal process, or government request, or to protect our rights, property, or safety or that of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections.

Data Security and Protection

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

Encryption

Data transmission is protected using industry-standard encryption protocols

Access Controls

Strict access controls limit data access to authorized personnel only

Monitoring

Regular monitoring and auditing of our systems for security threats

Breach Response

Procedures in place to respond quickly to any data breach incidents

While we take reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on the type of data:

Contact form submissions are retained for up to 3 years
Analytics data is typically retained for up to 26 months
Cookie data is retained according to our Cookie Policy
Legal and compliance records are retained as required by law

Your Rights and Choices

You have certain rights regarding your personal data. Depending on your location, these may include:

Right to Access

Request a copy of the personal data we hold about you

Right to Rectification

Request correction of inaccurate or incomplete personal data

Right to Erasure

Request deletion of your personal data under certain circumstances

Right to Restriction

Request limitation of processing of your personal data in certain situations

Right to Data Portability

Receive your personal data in a structured, machine-readable format

Right to Object

Object to processing of your personal data for direct marketing or other purposes

Right to Withdraw Consent

Withdraw consent for data processing at any time where consent is the legal basis

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within the timeframes required by applicable law.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features

Disable cookies through your browser settings (see our Cookie Policy for more details)

Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided below. We will process your request promptly.

Children's Privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Company Information